​

Thank you for your interest!

 

We would like to explain the process so you know what to expect. Please keep in mind that every job is different and the process may vary.​

​

1. First, do your research, find photos of what you would like for us to quote before you call; this helps us narrow down the process. Sites like Pinterest or Houzz are the best and full of information.

2. ​We will need you to send us a few photos of your stairs or proposed project area taken from top-down to bottom-up and side views as this helps us evaluate your needs. They can be sent either by phone or camera, you can text them or send them by email either way at our first contact.

3. After your initial phone call and receipt of your photos we would like to set up a time to meet.

4. During our meeting we evaluate the work that needs to be done, then we sit down and work with you with our "Stair Artist Designer Tool", located on our front page in the stair gallery or you can create and save a design for us and we will answer any questions you may have. The final step is to take measurements and additional photos. Please allow at the most an hour of your time.

5. We will provide you with an estimate and will contact you soon after for a friendly one time follow up.

6. After the estimate has been approved, we will provide you with a contract to sign covering the details about your project.

7. We will try our best to fit our schedule with yours to work on your project.

8. Depending on your project and the time of the year, we will need to set up a temporary shop in a bay in your garage or set up a canopy on your driveway where we will do our cutting and fabricating. Note: Our equipment is all set-up with Hepa Vacuum Extraction to help control a large amount of dust.

9. We will clean our working area on a daily basis until the project is finish.

10. When the project is completed we will discuss the maintenance and other questions you may have.

​​